Support
delivering more services
providing more expertise
Support
delivering more services
providing more expertise
Real people in a real office■
We are extremely proud of the service quality we provide. We develop strong partnerships with our customers to help deliver more success.
If you do need Support for theCRM, it is simple and easy to access. We have a team of real people, in a real office;
– No virtual offices.
– No anonymous online service, managed remotely from another country.
– No frustrating telephone system with too many options to press.
– No telephone queue.
Just direct access to our experienced and knowledgeable engineers who are always keen and ready to keep. 96% of the time, your support query will be answered instantly by our 1st line support team.
theCRM software is also designed to be effortless to use, without compromising on technical capability. It is designed to support your business processes with ease. As your business grows and develops, theCRM will scale with it.
If required we can share screens and provide assistance over the internet at no additional cost. Our support staff are experts in using theCRM and closely involved with the roll-out of every project.
We love helping our customers achieve more, whether that’s answering usability questions, providing additional top-up training, making simple modifications, implementing new features or automating a new process. Our goal is ensuring your system is providing maximum business success.
“CRM-UK have
been an excellent improvement in CRM supplier.”
Kingspan Case Study
“One of the reasons for selecting CRM-UK was our trust in you and your team to quickly fix any issue that came up.”
Jon Gaydon, Business Development Manager
Garnell Corporate Communications Case study