The challenge
Spa Seekers had lost three years of customer history. They needed:
- Data resilience, so customer data could not be lost again
- Easy access to customer history
- Automated voucher production
- Integration with Sage Line 50
What we did
- theCRM Cloud: customer data is backed up securely.
- Voucher automation: we built custom automation for producing spa vouchers.
- Report writing: staff can create their own reports.
- Sage Line 50 integration: theCRM connects to Spa Seekers' accounts system.
The results
- 10 minutes saved per voucher
- Turnover doubled since working with CRM-UK
- Data security treated as the number one priority
“I'm sure this has helped our company to double its turnover since CRM-UK first designed the system.”
Managing Director, Spa Seekers
