Case study
Project outline■
Carl F Groupco provide a wide range of high quality window and door hardware components.
To integrate product prices and customer-specific pricing from their existing Syspro™ ERP solution. For sales users to be warned automatically as and when client buying behaviour changes. The ability to access their system remotely quickly and conveniently.
CRM-UK implemented a complex two-way automated integration with Syspro™ ERP. Alongside this CRM-UK developed extensive client buying-behaviour profiling allowing sales users to closely monitor changes in sales over a 3 month period with a simple traffic-light “red amber green” overview to quickly spot changes.
Sales reports are automatically created and sent to update users who now access from iPad’s™ anywhere over the internet.
Within a month of deploying our new CRM, the client-buying behaviour system flagged a change which enabled Carl F Groupco to keep a high-value client, saving a loss of potentially thousands of pounds.
1st
high value customer
saved within 2 weeks
To integrate product prices and customer-specific pricing from their existing Syspro™ ERP solution. For sales users to be warned automatically as and when client buying behaviour changes. The ability to access their system remotely quickly and conveniently.
CRM-UK implemented a complex two-way automated integration with Syspro™ ERP. Alongside this CRM-UK developed extensive client buying-behaviour profiling allowing sales users to closely monitor changes in sales over a 3 month period with a simple traffic-light “red amber green” overview to quickly spot changes.
Sales reports are automatically created and sent to update users who now access from iPad’s™ anywhere over the internet.
Within a month of deploying our new CRM, the client-buying behaviour system flagged a change which enabled Carl F Groupco to keep a high-value client, saving a loss of potentially thousands of pounds.
1st
high value customer
saved within 2 weeks
The results■
2
weeks to
pay for itself
Quotes created in SysPro available
in minutes
1st
high value customer saved within 2 weeks